Patient Experience Advocate
Compensation
$21 – $30.84 /hr
Employment type
Full-time
Work setting
On-site
Location
Santa Ana, CA
Schedule
Day shift
Posted
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Job overview
The Patient Experience Advocate is an onsite role based in Santa Ana, CA, working within the hospital setting. Compensation is $21.00–$30.84 per hour. This role exists to facilitate a positive patient experience by addressing concerns, navigating healthcare system complexities, and monitoring service recovery programs. The advocate acts as an intermediary between patients, families, and hospital departments to ensure effective treatment and high-quality care.
What you'll do
- Address patient/family concerns
- navigate healthcare system complexities
- monitor patient complaints and grievances
- implement service excellence projects
- educate staff on CMS reporting
- act as an intermediary between departments.
What we're looking for
- Skills & competencies
- full-timeday shiftsanta ana cakpc globalpatient advocatehealthcare$21-$30.84/hronsiteno on-callno travel
- Work arrangement
- Weekend coverage required
Why this role
$21–$30.84/hr; patient advocacy focus; hospital setting.
About the employer
KPC GLOBAL MEDICAL CENTERS INC. is hiring for this role. Industry: HMO Medical Centers. Sector: 62.
Additional details
- Industry sector
- 62
- Industry
- HMO Medical Centers
- Occupation code
- 29-9099.00
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Listing ID: fc0a1921-8c1d-4c09-bffd-92bf02af747a