Call Center Operator

Job overview

The Call Center Operator role is onsite in Fort Bragg, CA; compensation is not specified. The position supports Mendocino Coast Clinic’s primary care and other departments by handling appointment-related calls. The operator receives appointment calls, checks patient eligibility, makes reminder calls, coordinates emergency-room follow-up appointments, relays answering-service messages, performs clerical support, and prepares the daily bank deposit.

What you'll do

• Receive appointment-related calls for primary care and other departments
• check appointment eligibility
• make confirmation and reminder calls
• coordinate ER follow-up appointments with the hospital
• relay answering-service messages
• perform clerical support
• prepare the daily bank deposit.

What we're looking for

Skills & competencies

call center operator

fort bragg ca

mendocino coast clinic

appointment calls

patient eligibility

reminder calls

er follow-up

answering service messages

clerical support

bank deposit

Work arrangement

• Weekend coverage required

About the employer

Mendocino Coast Clinic Inc is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.