Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative — State Farm Agent Team Member role is onsite in West Chicago, IL, with a stated salary range of $35,000–$40,000 per year, plus commission or bonus. The role supports Saul Lopez’s State Farm agency by connecting customer needs with agency services. The representative builds and maintains customer relationships, provides prompt and accurate service on insurance questions and policy matters, and promotes relevant products and services. This work supports customer success and the agency’s ongoing client relationships.

What you'll do

• Establish and follow up on customer relationships
• respond to inquiries about insurance availability, eligibility, coverage, policy changes, transfers, claim submissions, and billing clarification
• provide prompt, accurate, and friendly service
• and promote products and services based on customer needs.

What we're looking for

Skills & competencies

customer relations

insurance customer service

state farm agent team

client relationships

policy support

claims inquiries

billing clarification

sales

training and development

401(k)

paid time off

advancement

west chicago il

$35k–$40k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), paid time off, training and development, advancement opportunities, and salary plus commission or bonus.

Why this role

The posting lists 401(k), paid time off, salary plus commission or bonus, training and development, and advancement opportunities.

About the employer

Saul Lopez - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.