Customer Care Workforce Management Specialist

Ace Hardware

FULL_TIME

Salary

$0 - $0 per yearly

Location(s)

  • Fort Myers FL US

Description

**POSITION PURPOSE** **:**. **The Customer Care Workforce Management (WFM) Specialist is responsible for developing, maintaining, and enhancing integrated workforce management processes that support the optimization of Care Center productivity. This role focuses on accurately forecasting staffing needs, creating and managing employee schedules, and developing and delivering reports to support oper

Tags

  • Finance & Accounting

How to apply

Apply for this job at: https://api.collabwork.com/api:1SHNakFf/xmljobs?ref=ZmJkNTkzMGE4MzEwNGFkNzg0ZTA3ZWRkNTYzOWQ1NmF8Y2QxMzUxYTctNGMyYi00YzczLThkM2MtMDI4NWNjYjBmZTgx&utm_source=collabworkv3site