Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Irving, TX. Compensation is not specified. Trescal provides calibration, repair, and asset services and describes itself as an independent provider of these services in the United States.

What you'll do

• Respond to customer inquiries by phone, email, and chat
• provide information and solutions
• troubleshoot technical issues and escalate when needed
• maintain customer records
• collaborate with team members
• and stay current on product knowledge and company policies.

What we're looking for

Skills & competencies

customer service representative

full-time

irving tx

trescal

customer support

phone support

email support

chat support

technical troubleshooting

customer records

calibration services

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• 401(k)
• career development opportunities
• referral bonuses
• dental and vision coverage
• Employee Assistance Program
• basic life and AD&D insurance
• long-term and short-term disability insurance.

Why this role

The posting requests a high school diploma or equivalent and two or more years of similar customer service experience.

About the employer

Trescal Inc is hiring for this role. Industry: Electronic and Precision Equipment Repair and Maintenance. Sector: 81.