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Customer Solutions Program Manager

Lumafield · San Francisco, CA · Customer Success

Compensation

$150k – $170k /yr

Employment type

Full-time

Work setting

On-site

Location

San Francisco, CA

Schedule

Day shift

Posted

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Job overview

The Customer Solutions Program Manager is an onsite role in San Francisco, California. Compensation is not specified; the posting describes cash and equity compensation as competitive. Lumafield develops industrial CT scanning and AI-driven tools that provide visibility into products and support manufacturing and engineering decisions. This customer-facing program leader coordinates end-to-end delivery of technical solutions combining hardware, software, and system integrations. The role aligns customer needs with product and engineering work, manages project scope and risks, and develops scalable delivery practices for complex customer engagements.

What you'll do

  • Manage end-to-end delivery of customer solutions involving hardware, software application development, and integrations
  • define scope, requirements, and priorities with customers
  • coordinate with product and engineering teams
  • manage plans, timelines, budgets, and risks
  • communicate changes and expectations
  • document lessons learned and establish scalable practices.

What we're looking for

Skills & competencies
customer solutions
program management
customer delivery
hardware
software
system integrations
manufacturing technology
project planning
san francisco ca
lumafield
competitive cash and equity
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Health and wellness stipend
  • 401(k)
  • parental leave
  • flexible paid time off
  • commuter benefits
  • company-wide events
  • cash and equity compensation.

Why this role

Requires a bachelor's degree in engineering and 10+ years of relevant experience; must be a U.S. citizen or green card holder.

About the employer

Lumafield is hiring for this role. Industry: Custom Computer Programming Services. Sector: 54.

Additional details

Industry sector
54
Industry
Custom Computer Programming Services
Occupation code
13-1082.00
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