Guest Service Representative - Lead

Job overview

The Guest Service Representative - Lead role is onsite in Omaha, NE, with pay of $15–$18 per hour. The position supports guest service at a Nothing Bundt Cakes bakery. The lead helps guests select and order cakes for celebrations while supporting accurate transactions, bakery presentation, and daily opening and closing tasks. The role contributes to a welcoming bakery experience and community-focused celebrations.

What you'll do

• Greet walk-in and phone guests
• explain cake options, pricing, promotions, and merchandise
• suggest celebration add-ons
• process orders through the point-of-sale system
• maintain bakery cleanliness and displays
• replenish merchandise and cake displays
• assist with cake decorations and packaging supplies
• help open and close the bakery and build marketing email lists.

What we're looking for

Skills & competencies

guest service representative - lead

bakery

guest service

cake orders

point of sale

retail displays

opening and closing

omaha ne

nothing bundt cakes

$15–$18/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, vision, and dental insurance
• paid time off and 401(k) after one year of service for full-time employees
• 401(k) matching
• employee discounts
• and advancement opportunities.

Why this role

The posting offers flexible schedules and says availability may include mornings, evenings, weekends, and holidays.

About the employer

Nothing Bundt Cakes #248 is hiring for this role. Industry: Commercial Bakeries. Sector: 31.