Product Support Specialist – Quarry and Aggregate

Job overview

The Product Support Specialist – Quarry and Aggregate role is onsite in Rockford, IL, with annual base and commission potential of $60,000–$80,000+. The role supports West Side Tractor Sales’ Quarry & Aggregate Department and its customers in Northern Illinois. The specialist builds customer relationships and develops an assigned territory by following up on equipment, parts, and service sales, addressing concerns, and promoting aftermarket offerings. The work helps maximize customer support and territory sales potential.

What you'll do

• Market and sell quarry and aggregate products and value-added programs
• address customer concerns
• conduct after-sales calls
• collaborate on recommended customer stocking levels and internal stocking thresholds
• manage customer orders
• follow safety protocols
• complete assigned training.

What we're looking for

Skills & competencies

product support specialist

quarry and aggregate

rockford il

west side tractor sales

full-time

$60,000–$80,000+ annual potential

annual base and commission

customer support

aftermarket sales

heavy equipment

parts sales

northern illinois

territory travel

Work arrangement

• Weekend coverage required

Benefits & perks

• Comprehensive benefits package
• hands-on development with John Deere technology and industry trends
• collaborative safety-focused team environment.

Why this role

Must live in Northern Illinois. Requires 5+ years of direct quarry and aggregate industry experience; sales ability, parts and machinery knowledge, customer service skills, computer proficiency, a valid driver’s license, and ability to travel within the assigned territory. QA/QC experience and aggregate production knowledge are strongly preferred.

About the employer

WEST SIDE TRACTOR SALES is hiring for this role. Industry: Construction and Mining (except Oil Well) Machinery and Equipment Merchant Wholesalers. Sector: 42.