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Business Development Center Customer Care Associate

All American Chevrolet Cadillac · Muncie, IN · Business Development Center

Employment type

Full-time

Work setting

On-site

Location

Muncie, IN

Schedule

Day shift

Posted

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Job overview

The Business Development Center Customer Care Associate is an onsite role in Muncie, IN; compensation is not specified. All American Chevrolet Cadillac’s dealership team aims to provide customers a positive experience when they inquire about its products and services. This role supports customer satisfaction by responding to phone, email, and chat inquiries, scheduling sales appointments, following up with customers, maintaining interaction records, and coordinating with other departments.

What you'll do

  • Handle incoming phone calls, emails, and chat inquiries
  • schedule customer appointments with the sales team and document information
  • follow up to support customer satisfaction
  • update customer records
  • collaborate with other departments.

What we're looking for

Skills & competencies
customer care
business development center
customer service
automotive dealership
phone support
email support
chat support
appointment scheduling
customer follow-up
crm records
muncie in
all american chevrolet cadillac
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Medical, dental, and vision insurance
  • life insurance and AD&D
  • 401(k)
  • critical illness and accident insurance
  • short- and long-term disability.

About the employer

All American Chevrolet Cadillac is hiring for this role. Industry: New Car Dealers. Sector: 44.

Additional details

Industry sector
44
Industry
New Car Dealers
Occupation code
43-4051.00
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