Retail Returns Specialist

Job overview

The Retail Returns Specialist role is onsite in Rockville Centre, NY, with pay of $17.00 per hour. The UPS Store is hiring for a multi-location team serving Long Island and New York City. This entry-level position builds customer service and store operations skills through returns processing, package handling, and hands-on training, with opportunities to learn additional services and pursue advancement.

What you'll do

• Greet customers
• assist with Amazon and other retail returns
• scan QR codes, labels, and packages
• process transactions accurately
• organize and stage returned merchandise
• answer basic customer questions
• maintain a clean service area
• assist coworkers during busy periods
• participate in training.

What we're looking for

Skills & competencies

retail returns specialist

customer service

amazon returns

package handling

part-time

rockville centre ny

the ups store

$17/hour

paid training

retail operations

weekend availability

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid training
• sick pay
• dental and vision insurance
• 401(k) with company match
• employee discounts
• free parking
• uniforms provided
• advancement opportunities.

Why this role

Entry-level role with no previous shipping experience required; the posting describes a path toward Retail Sales Associate and future leadership opportunities.

About the employer

The UPS Store #3933 is hiring for this role. Industry: Couriers and Express Delivery Services. Sector: 49.