Customer Service Representative

Job overview

The Customer Service Representative role is fully remote after onsite orientation and training in Phoenix, AZ, and is limited to candidates living within one hour of Phoenix. The posting lists $19–$20 per hour and a Monday–Friday flexible schedule between 7:45 AM and 5:15 PM. The role is a six-month contract with potential for extension or permanent hire. The representative supports inbound inquiries about account information, payment arrangements, and general compliance questions. The role contributes to customer support by resolving inquiries while navigating multiple systems and communicating clearly.

What you'll do

• Handle inbound inquiries about account information, payment arrangements, and general compliance questions
• navigate multiple systems
• complete onsite orientation and approximately three weeks of paid training
• meet attendance requirements during training.

What we're looking for

Skills & competencies

customer service representative

remote

phoenix area

within one hour of phoenix

inbound calls

account information

payment arrangements

compliance questions

monday–friday

$19–$20/hr

paid training

Work arrangement

• Weekend coverage required

Benefits & perks

• Approximately three weeks of paid training
• potential for contract extension or permanent hire.

Why this role

The role is fully remote after initial onsite orientation and training in Phoenix; applicants must live within one hour of Phoenix and have reliable transportation.

About the employer

Cala Sourcing Solutions LLC is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.