Concierge / Receptionist

Job overview

The part-time Concierge / Receptionist role is onsite at Brooklyn Pointe Community in Cleveland, OH. Compensation is not specified. The concierge is the community’s first point of contact for residents, families, visitors, and prospective residents, supporting the lobby experience and community office functions. The role helps create a welcoming and organized community environment while connecting visitors and callers with the right resources. It also supports sales and marketing inquiries, resident documentation, and community activities so residents and families receive responsive assistance.

What you'll do

• Greet visitors and answer incoming calls professionally
• assist residents, families, visitors, and employees with questions
• monitor and maintain the entry area and lobby
• direct visitors and manage messages and packages
• connect inquiries with the appropriate team member and assist with tours when needed
• support marketing materials and lead management
• assist with new resident documentation and resident files while maintaining confidentiality
• encourage resident participation in activities.

What we're looking for

Skills & competencies

concierge

receptionist

cleveland oh

brooklyn pointe senior living

part-time

senior living

visitor services

resident support

front desk

telephone communication

sales and marketing support

business office

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision benefits
• paid time off
• 401(k) retirement plan
• life insurance
• team member assistance program.

Why this role

Part-time position; high school diploma or equivalent required and six months of receptionist or similar experience required. Medical, dental, and vision benefits; paid time off; 401(k), life insurance, and team member assistance program.

About the employer

Brooklyn Pointe Senior Living is hiring for this role. Industry: Assisted Living Facilities for the Elderly. Sector: 62.