Dental Call Center Representative
Employment type
Full-time
Work setting
On-site
Location
Boca Raton, FL
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Dental Call Center Representative role is an onsite position located in Boca Raton, FL. Compensation is not specified for this role, which supports the Patient Service Team at Sage Dental, a leading Dental Support Organization in the Southeast. This role exists to manage patient communications via phone, webchat, and online platforms. The representative contributes to the company's goals by scheduling appointments, answering patient inquiries, and resolving complaints to ensure a positive patient experience.
What you'll do
- Handle high-volume inbound and outbound calls, schedule appointments using Dentrix/Dolphin, collect insurance information, utilize scripts, diffuse difficult calls, respond to webchat queries, and document issues and resolutions.
What we're looking for
- Skills & competencies
- full-timeday shiftboca raton flsage dentalcall centercustomer servicepatient supportonsiteno on-callspanish speaking plus
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical Insurance, 401(k), Vision, PTO
Why this role
2-week training program, growth opportunity, competitive base pay.
About the employer
Sage Dental is hiring for this role. Industry: Offices of Dentists. Sector: 62.
Additional details
- Industry sector
- 62
- Industry
- Offices of Dentists
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: fafe2639-8cab-4625-a6cb-719319a79ca6