Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Kapolei, HI, with starting pay of $24.00 per hour. Honsador Lumber’s posting describes support for its Oahu team, serving customers with building-material needs. The representative helps customers select products, place orders, coordinate deliveries, and resolve inquiries while working with sales, warehouse, dispatch, and operations teams. Accurate order handling and follow-up support a reliable customer experience and profitable business relationships.

What you'll do

• Determine customer needs and recommend products
• respond to inquiries about product selection, pricing, quotations, orders, deliveries, complaints, and follow-up
• enter orders and pricing accurately
• schedule and coordinate deliveries
• use checklists to confirm materials
• identify relevant additional products and services
• accept and apply customer payments
• follow up on deliveries
• maintain records
• coordinate with sales, warehouse, dispatch, and operations.

What we're looking for

Skills & competencies

customer service

building materials

order processing

product knowledge

delivery coordination

sales support

customer accounts

kapolei hi

honsador lumber

$24/hr starting pay

full-time

career growth

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 401(k)
• 11 paid holidays per year
• vacation and sick leave
• Employee Assistance Program
• career growth opportunities
• potential monthly incentive plan.

Why this role

The posting offers future opportunities to participate in a monthly incentive plan and lists 11 paid holidays per year.

About the employer

Honsador Lumber is hiring for this role. Industry: Other Building Material Dealers. Sector: 44.