Customer Service Representative — County Clerk’s Office

Job overview

The Customer Service Representative — County Clerk’s Office role is onsite in Covington, KY. Compensation is not specified. The position supports the Kenton County Clerk’s Office in serving customers with auto-related transactions. This role helps customers complete renewals and transfers while supporting accurate daily cash handling and office administration. It contributes to reliable service by answering questions, routing information, and maintaining records.

What you'll do

• Assist customers with auto-related transactions, including renewals and transfers
• collect, count, disburse, and reconcile the point-of-sale cash drawer
• communicate with customers and coworkers to answer questions and address complaints
• travel between Covington and Independence locations when needed
• answer telephones and take messages
• compile, copy, sort, and file records
• sort and route incoming mail, answer correspondence, and prepare outgoing mail
• follow written and verbal instructions and adapt to change
• lift up to 35 pounds when needed.

What we're looking for

Skills & competencies

customer service

county clerk’s office

auto transactions

renewals

transfers

cash drawer reconciliation

office administration

covington ky

kenton county clerk’s office

paid holidays

pto

uniform provided

Work arrangement

• Weekend coverage required

Benefits & perks

• Employer-paid portions of health, vision, and dental premiums
• employer-paid life, AD&D, and long-term disability insurance
• employer-contributed retirement
• paid holidays
• 81 hours of PTO earned yearly
• uniforms provided at no cost.

Why this role

Employer-paid portions of health, vision, and dental premiums; employer-paid life, AD&D, and long-term disability insurance; employer-contributed retirement; paid holidays; 81 hours of PTO earned yearly; uniforms provided at no cost.

About the employer

Kenton County Clerk's Office is hiring for this role. Industry: Courts. Sector: 92.