Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in New Haven, IN. Compensation is not specified; the posting says experienced, high-performing advisors can earn $100,000 or more annually. Yeoman’s Auto is a local repair shop with a 64-year history and a customer base that is 75% repeat customers. The advisor serves as the link between customers and technicians, explaining repair recommendations and keeping customers informed from the first call through vehicle pickup. The role supports customer trust and shop workflow while helping the business serve its established clientele.

What you'll do

• Build customer relationships
• provide service from the first phone call through vehicle pickup
• capture first-time callers
• explain repair recommendations
• oversee daily workflow for two to three technicians
• keep customers informed throughout repairs
• support shop growth through professional customer service.

What we're looking for

Skills & competencies

automotive service advisor

customer relationships

repair recommendations

customer service

shop workflow

automotive repair

new haven in

yeoman's auto

monday–friday

no weekends

100% paid medical insurance

401(k)

profit sharing

three weeks paid vacation

Work arrangement

• Weekend coverage required

Benefits & perks

• 100% paid medical insurance, 401(k), profit sharing, three weeks of paid vacation, weekly on-the-job training, and a Monday–Friday schedule with no weekends.

Why this role

The posting offers a Monday–Friday schedule and explicitly states no weekends. Automotive service advisor experience is preferred, but the posting also emphasizes personality and work ethic.

About the employer

Yeoman's Auto is hiring for this role. Industry: General Automotive Repair. Sector: 81.