Automotive Service Writer (Customer Service Director)

Job overview

The Automotive Service Writer (Customer Service Director) role is onsite in Jonesboro, AR. Compensation is described as a competitive wage with a bonus opportunity; numeric pay is not specified. The position serves customers at Jiffy Lube Multicare, part of Stonebriar Auto Services LLC’s franchise operations. The role helps customers identify appropriate diagnostic and mechanical services for their vehicles, while supporting safe, efficient service and a positive guest experience. It contributes to the service center’s customer care and daily operations.

What you'll do

• Confer with guests to determine and suggest needed diagnostic and mechanical services
• support safe and efficient work
• provide an outstanding guest service experience
• contribute to a positive working environment. A current, valid driver’s license is required
• prior automotive service experience is preferred but not required.

What we're looking for

Skills & competencies

automotive service writer

customer service director

jonesboro ar

stonebriar auto services

jiffy lube multicare

vehicle maintenance

customer service

diagnostic services

mechanical services

driver's license

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive wage and bonus opportunity
• employee service discounts
• eligible full-time team members receive flexible paid time off, health, dental, optical, life and disability insurance
• next-day pay access and career advancement opportunities.

Why this role

Competitive wage with a bonus opportunity; employee discounts on Jiffy Lube and Multicare services, including no-charge labor; eligible full-time team members may receive flexible paid time off, insurance, next-day pay access, and career advancement opportunities.

About the employer

Stonebriar Auto Services LLC is hiring for this role. Industry: General Automotive Repair. Sector: 81.