Project Manager, Implementation

Job overview

The Project Manager, Implementation is a hybrid role with onsite work each Tuesday and Wednesday; the listing location is Akron, OH. The posting states a salary range of $96,400K–$120,500K. Restaurant365 provides software that helps restaurant locations manage finances, operations, and people. The project manager leads customer onboarding from kickoff through go-live, coordinating resources, stakeholders, timelines, and quality. The role helps customers implement Restaurant365 successfully while contributing to consistent delivery practices and process improvements across Professional Services.

What you'll do

• Manage customer onboarding projects from kickoff to go-live
• plan and coordinate resources
• facilitate kickoff meetings
• track progress and report using project tools
• identify risks and blockers and coordinate resolution
• maintain project documentation
• collaborate with Implementation, Architecture, Product, and Support
• contribute to process improvements and playbook refinement
• use approved AI tools to improve work and review outputs for quality.

What we're looking for

Skills & competencies

project manager

implementation

customer onboarding

saas

restaurant technology

project delivery

hybrid

akron oh

restaurant365

$96,400k–$120,500k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical benefits fully paid for employees
• 401(k) with matching
• equity option grant
• unlimited paid time off
• company holidays
• wellness initiatives.

Why this role

Hybrid arrangement requires onsite work each Tuesday and Wednesday; success metrics include utilization, project margin, on-time delivery, and customer satisfaction.

About the employer

Restaurant365 is hiring for this role. Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services. Sector: 51.