Guest Experience Concierge

Job overview

The Guest Experience Concierge role is onsite in Franklin, TN. The posting lists pay of $13 to $15 per hour and describes a set schedule; specific days and hours are not provided. Frenchies of Franklin TN is a nail salon seeking to create a welcoming guest experience. The concierge manages front-of-house interactions, phones, bookings, and guest flow while helping make the salon feel welcoming. The role supports memorable service by noticing guest preferences and responding warmly in a fast-paced setting.

What you'll do

• Manage front-of-house phones, bookings, and guest flow
• welcome guests and make check-in memorable
• notice guest names, preferences, and needs
• maintain a welcoming atmosphere
• juggle guest interactions, phones, and a fast pace.

What we're looking for

Skills & competencies

guest experience concierge

franklin tn

frenchies of franklin tn

full-time

$13–$15/hr

guest service

front of house

bookings

phone support

nail salon

flexible schedule

health insurance

paid time off

employee discounts

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus, company parties, employee discounts, flexible schedule, health insurance, paid time off, and training and development.

Why this role

No beauty industry experience is required; the employer says it can teach the systems. The posting emphasizes warmth, energy, and the ability to read a room.

About the employer

Frenchies of Franklin TN is hiring for this role. Industry: Beauty Salons. Sector: 81.