Route Service Manager - UniFirst

Job overview

The Route Service Manager at UniFirst is an onsite leadership role based in Maroa, IL, with an annual salary range of $65,000 to $85,000. This position supports the local service department by overseeing a team of Route Service Representatives and Supervisors to ensure operational excellence and customer satisfaction. The role exists to drive account growth, profitability, and high-quality service delivery. The manager is responsible for recruiting, training, and developing team members while building strong relationships with a diverse range of business customers.

What you'll do

• Recruit, train, and develop Route Service Representatives and Supervisors.
• Build and maintain strong customer relationships.
• Collaborate with location management to optimize service and product programs.
• Negotiate customer contract renewals.

What we're looking for

Skills & competencies

full-time

day shift

maroa il

unifirst

management

customer service

no nights

no weekends

$65k-$85k

service management

Work arrangement

• Weekend coverage required

Benefits & perks

• 401K with Company Match, Profit Sharing, Health Insurance, Employee Assistance Program, Life Insurance, Paid Time Off, Tuition Reimbursement, 30% Employee Discount, Employee Referral Bonuses

Why this role

No nights or weekends, family-oriented culture, and significant career mobility within a large organization.

About the employer

UniFirst is hiring for this role. Industry: Drycleaning and Laundry Services (except Coin-Operated). Sector: 81.