Field Service IT Technician — Printer and Hardware Support

Job overview

The Field Service IT Technician role is onsite in New Albany, IN, providing support at customer sites. Pay is $16–$19 per hour. Riverside Technologies provides technical support and service to its customers. The technician repairs and installs printer systems and computer hardware, troubleshoots customer issues, and maintains service documentation and quality checks. The role helps resolve equipment problems within service expectations while supporting customer satisfaction.

What you'll do

• Repair printer equipment at customer sites within service-level agreements
• provide technical assistance for printer systems and hardware
• respond to customer inquiries and guide troubleshooting
• install, modify, and repair computer hardware
• run diagnostics
• perform quality checks
• prepare products and project documentation
• install equipment, upgrades, firmware, and consumables.

What we're looking for

Skills & competencies

field service

it technician

printer systems

hardware support

customer sites

new albany in

riverside technologies

diagnostics

equipment repair

customer service

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with match, medical, dental, vision, paid holidays, and paid time off.

Why this role

A+ certification preferred; requires a valid driver's license, exceptional driving record, and ability to travel as required.

About the employer

Riverside Technologies, Inc. is hiring for this role. Industry: Electronic and Precision Equipment Repair and Maintenance. Sector: 81.