Member Services Representative, PM Shifts

Job overview

The Member Services Representative, PM Shifts role is onsite in Rochester, MN, with pay of $13.50–$15.75 per hour. The role supports Planet Fitness members, prospective members, and guests by creating a positive member experience. The representative handles front-desk interactions and account support, helping members access the club and receive timely, professional assistance while contributing to a neat and clean facility.

What you'll do

• Greet members, prospective members, and guests
• answer phones and assist callers
• check members into the system
• sign up new members
• give tours to prospective members
• facilitate account updates
• respond to questions and concerns and escalate them to a manager as needed
• help maintain club neatness and cleanliness.

What we're looking for

Skills & competencies

member services representative

pm shifts

rochester mn

planet fitness

member experience

customer service

front desk

phone support

member sign-up

club tours

account updates

fitness

health insurance

$13.50–$15.75/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), dental insurance, health insurance, and vision insurance.

About the employer

Planet Fitness is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.