Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative role is onsite in Jacksonville, FL; compensation is $55,000–$80,000 per year, with salary plus commission or bonus noted in the posting. The role supports Sam Maimone’s State Farm insurance agency and its community customers. The representative resolves customer inquiries, maintains accurate records, and coordinates with agency colleagues to support retention and satisfaction. This work helps reinforce agency growth through responsive service and attention to community members’ needs.

What you'll do

• Manage customer inquiries and resolve issues
• maintain and update customer records
• assist with customer retention strategies
• coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

state farm agent team member

insurance agency

customer inquiries

customer records

retention

jacksonville fl

sam maimone state farm

$55,000–$80,000/year

salary plus commission/bonus

health insurance

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• Hiring bonus
• 401(k)
• performance bonus
• health insurance
• paid time off
• training and development
• advancement opportunities.

Why this role

The posting lists a hiring bonus, 401(k), health insurance, paid time off, flexible schedule, training and development, and advancement opportunities.

About the employer

Sam Maimone - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.