Customer Service Representative

Job overview

The Customer Service Representative position is onsite in Kansas City, MO. Compensation is $34,000–$42,000 per year. The role supports Vibrant Visions’ customer interactions and service experience. The representative responds to customer inquiries, provides accurate information, resolves complaints, and processes orders, returns, and exchanges. Documentation and follow-up help ensure customer satisfaction, while collaboration with other departments supports resolution of complex issues.

What you'll do

• Answer inbound calls and emails
• provide information about products, services, and policies
• resolve complaints
• process orders, returns, and exchanges
• document interactions and follow up
• collaborate with other departments on complex issues.

What we're looking for

Skills & competencies

customer service representative

customer support

inbound calls

email support

complaint resolution

order processing

returns and exchanges

kansas city mo

vibrant visions

$34k–$42k/year

health insurance

dental insurance

vision insurance

401(k) match

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance options
• paid time off and holidays
• 401(k) with company match
• professional development and training.

About the employer

Vibrant Visions is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.