Float Front Desk / Patient Services Coordinator

Job overview

Float Front Desk / Patient Services Coordinator is an onsite role based in Jersey City, NJ, supporting Englewood, Morristown, West Orange, and Paramus as needed. Pay is $21.50–$23 per hour. IVI RMA North America operates fertility clinics and supports patients on their fertility journeys. The coordinator welcomes patients, guides them through visits, schedules appointments, and works with care teams and departments to support a positive patient experience and smooth office operations.

What you'll do

• Welcome patients and visitors
• answer questions and help patients through visits
• follow appointment templates and address scheduling conflicts
• collect payments and maintain insurance information
• coordinate with care teams
• process medical-record requests
• answer phones and handle administrative tasks
• schedule and confirm appointments
• order supplies and maintain front desk and waiting areas.

What we're looking for

Skills & competencies

patient services coordinator

front desk

fertility care

patient scheduling

medical records

jersey city nj

ivi rma

$21.50–$23/hr

rotating weekends

rotating holidays

multiple clinic locations

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance options
• 401(k)
• paid time off and holidays
• company-paid life insurance, long-term disability, and AD&D
• flexible spending accounts
• Employee Assistance Program
• tuition reimbursement.

Why this role

The posting lists weekday schedules of 5:30 a.m.–1:30 p.m. or 8:30 a.m.–4:30 p.m., depending on needs, with rotating weekends and holidays.

About the employer

IVI RMA North America is hiring for this role. Industry: HMO Medical Centers. Sector: 62.