Customer Account Representative

Job overview

The Customer Account Representative is an onsite role based in Gouverneur, NY, with compensation ranging from $16.00 to $17.85 per hour. This position supports the Rent A Center store team by managing rental accounts and driving store performance. This role exists to ensure account health and customer satisfaction through proactive relationship management, collections, and merchandise delivery. The Customer Account Representative contributes to the company's goals by maintaining high service standards and supporting sales growth.

What you'll do

• Manage assigned portfolio of accounts, conduct early-stage collections, perform deliveries and pickups, maintain showroom standards, and provide customer service.

What we're looking for

Skills & competencies

full-time

day shift

gouverneur ny

rent a center

customer account representative

collections

customer service

retail

no on-call

weekly pay

$16.00-$17.85/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Weekly pay, PTO, medical, dental, vision, life & disability insurance, 401(k) with match.

Why this role

Promoted from within for 99% of leadership roles.

About the employer

Rent A Center is hiring for this role. Industry: General Rental Centers. Sector: 53.