Front Desk Supervisor

Job overview

The Front Desk Supervisor role is onsite in Franklin, TN. Compensation is $18.50–$20.00 per hour. The role supports guest service at the Franklin Embassy Suites. The supervisor oversees daily front desk operations and helps the team deliver smooth check-ins and check-outs, resolve guest concerns, and follow cash-handling, reporting, brand, and safety procedures.

What you'll do

• Supervise daily front desk operations
• coach, train, and motivate associates
• address guest concerns
• monitor cash handling, shift reports, and compliance with brand and safety standards
• assist with phones, reader-board updates, and VIP arrivals as needed.

What we're looking for

Skills & competencies

front desk supervisor

hotel front desk

guest services

team training

guest relations

full-time

franklin tn

atrium hospitality

$18.50–$20/hour

401(k) match

medical insurance

paid time off

tuition reimbursement

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with company match
• medical, dental, and vision options
• paid time off
• wellness programs
• tuition reimbursement
• DailyPay
• hotel discount programs.

Why this role

Benefits include a 401(k) with company match, medical, dental, and vision options, paid time off, wellness programs, tuition reimbursement, DailyPay, and hotel discount programs.

About the employer

Atrium Hospitality is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.