Field Services Agent I - El Paso, TX
Employment type
Full-time
Work setting
On-site
Location
El Paso, TX
Schedule
Day shift
Posted
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Job overview
The Field Services Agent I is an onsite role based in El Paso, TX, providing essential customer service, sales, and operational support for the local DHL Express Service Center. Compensation is not specified for this position, which supports the world's leading delivery and logistics company in maintaining efficient daily operations. This role exists to ensure seamless service center functionality by managing customer inquiries, resolving billing issues, and coordinating shipment tracking. The agent also assists with physical operational tasks, including sorting, loading, and dispatching, to contribute to the company's goal of providing high-quality, reliable logistics solutions.
What you'll do
- Answers phones and greets visitors
- resolves billing problems
- researches shipment tracking requests
- communicates with Sales/Service teams
- assists with sorting, loading/unloading, and shipment processing
- dispatches pick-up and delivery information
- processes import/export documentation.
What we're looking for
- Skills & competencies
- full-timeday shiftel paso txcustomer servicelogisticsoperationsonsiteno degree requireddhl expressentry level
- Work arrangement
- Weekend coverage required
Benefits & perks
- Competitive Pay, Bonus/Incentive Programs, 401K with company match, Medical, Dental, Vision, Tuition Reimbursement, Paid Time Off
Why this role
No Degree Required
About the employer
DHL Express, Inc. is hiring for this role. Industry: Couriers and Express Delivery Services. Sector: 49.
Additional details
- Industry sector
- 49
- Industry
- Couriers and Express Delivery Services
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: f9aea700-a91f-404e-824f-8afb7d72994b