Part-Time Insurance Customer Service Representative

Job overview

The Part-Time Insurance Customer Service Representative role is onsite in Grand Island, NE, and pays $15–$17 per hour. Mark Porter-Farmers Insurance Agency is seeking support for new and existing customer accounts and agency service standards. The representative handles incoming claim calls and premium payments, updates customer contact information, answers calls, and contacts prospective customers. The role supports customer service and the agency’s sales goals.

What you'll do

• Handle incoming claim calls and follow up
• take premium payments
• verify and update customer phone numbers, addresses, and email addresses
• answer incoming calls promptly
• call prospective customers using VOIP telephones, automatic dialing systems, and internet technologies.

What we're looking for

Skills & competencies

part-time

insurance customer service

customer service representative

grand island ne

mark porter-farmers insurance agency

claim calls

premium payments

prospective customers

voip

property & casualty license preferred

paid time off

flexible schedule

evenings off

monday–friday

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• flexible schedule
• evenings off
• Monday–Friday schedule.

Why this role

No insurance experience is required; Property & Casualty license preferred, with training available. Paid time off, flexible schedule, evenings off, and Monday–Friday schedule are listed.

About the employer

Mark Porter-Farmers Insurance Agency is hiring for this role. Industry: All Other Insurance Related Activities. Sector: 52.