Bilingual Customer Support Specialist

Job overview

The Bilingual Customer Support Specialist is an onsite role based in Dallas, TX, offering compensation between $26 and $30 per hour. This position supports the customer service department at Uline, a leading distributor of shipping and industrial materials. The role exists to provide legendary service by processing customer orders, offering product recommendations, and handling account inquiries. The specialist acts as a product expert to ensure customers receive efficient and accurate solutions via phone, email, and chat.

What you'll do

• Process customer orders, make product recommendations, handle account inquiries, answer product/pricing/shipping questions, build business relationships, and assist with website navigation.

What we're looking for

Skills & competencies

full-time

day shift

dallas tx

uline

bilingual

customer support

order processing

onsite

no travel

no on-call

$26-$30/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, 401(k) with 6% match, paid holidays, paid time off, tuition assistance.

Why this role

Bilingual fluency in English and Spanish required; includes 401(k) with 6% match starting day one.

About the employer

Uline, Inc. is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.