Guest Services Representative — Columbus Airport Marriott

Job overview

The Guest Services Representative role is onsite in Columbus, OH. Compensation is described as competitive and commensurate with experience; no numeric amount is specified. The position is in the hotel’s Rooms department. The role supports a positive hotel guest experience by managing front-desk interactions, reservations, billing, and guest inquiries. It helps guests access hotel services and local recommendations while maintaining front-desk organization and hospitality standards.

What you'll do

• Greet and check in guests
• provide information about hotel services and amenities
• process check-outs and payments
• answer calls and respond to inquiries
• make, modify, and cancel reservations
• provide concierge recommendations
• maintain an organized front desk
• assist with luggage and other guest services as required.

What we're looking for

Skills & competencies

guest services representative

columbus oh

dreamscape hospitality

columbus airport marriott

hotel

rooms department

guest check-in

guest check-out

reservations

front desk

concierge services

customer service

flexible hours

Work arrangement

• Weekend coverage required

About the employer

Dreamscape Hosptality is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.