Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in Laredo, TX, with pay of $15–$20 per hour. The position supports Kike Trevino’s State Farm insurance agency and its community members. The representative answers policy questions, assists with policy changes, processes claims, and maintains accurate interaction records. By resolving inquiries and coordinating with agency colleagues, the role supports customer experience and the agency’s growth.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

full-time

laredo tx

kike trevino state farm agent

insurance

policy information

policy changes

claims follow-up

customer records

$15–$20/hr

paid time off

401(k)

license reimbursement

Work arrangement

• Weekend coverage required

Benefits & perks

• License reimbursement, 401(k), performance-based bonus, competitive salary, flexible schedule, advancement opportunities, paid time off, and training and development.

Why this role

The posting notes potential internal growth opportunities for driven and sales-minded candidates.

About the employer

Kike Trevino - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.