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Tier 2 Service Desk Technician

Sharp Solutions Inc · Herndon, VA

Compensation

$60k – $63k /yr

Employment type

Full-time

Work setting

On-site

Location

Herndon, VA

Schedule

Day shift

Posted

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Job overview

The Tier 2 Service Desk Technician is an onsite, full-time position based in Herndon, VA, supporting the Sharp Solutions Inc IT team. Compensation is $60,000 - $63,000 per year. This role exists to provide technical support by diagnosing, distributing, and resolving IT and non-IT service requests. The technician troubleshoots complex hardware and software issues, manages user accounts, and provides on-site support to ensure service level agreements are met.

What we're looking for

Skills & competencies
full-time
service desk
tier 2
herndon va
it support
day shift
weekend required
no on-call
$60k-$63k
technical support
Work arrangement
  • Weekend coverage required

About the employer

Sharp Solutions Inc is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.

Additional details

Industry sector
54
Industry
Computer Facilities Management Services
Occupation code
15-1232.00
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