Patient Access Representative

Job overview

The Patient Access Representative role is onsite in London, KY. Compensation is not specified. Grace Health is a faith-based federally qualified community health center serving underserved, underinsured, and uninsured people in southeastern Kentucky. This role supports patient visits by managing reception, registration, insurance verification, and related administrative steps. Accurate records, responsive communication, and coordination with clinical and non-clinical colleagues help the practice deliver quality patient care.

What you'll do

• Open and maintain the reception area
• greet patients
• update demographic and insurance information
• answer and direct calls
• monitor schedules and wait times
• create charts and electronic encounters
• collect co-pays and payments
• verify insurance
• handle EHR tasks
• cover checkout and scheduling
• perform sliding fee processes and encounter audits
• maintain confidentiality and timely documentation.

What we're looking for

Skills & competencies

patient access

patient registration

reception

healthcare administration

insurance verification

electronic health records

patient scheduling

london ky

grace health

community health center

Work arrangement

• Weekend coverage required

Why this role

Supports a faith-based community health center serving underserved, underinsured, and uninsured individuals.

About the employer

Grace Health is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.