Member Advisor II, Downtown Branch

Job overview

The Member Advisor II, Downtown Branch role is onsite in Jackson, MI, with starting pay of $18 per hour or more depending on experience. TRUE Community Credit Union provides financial services and supports members’ financial goals and community well-being. The advisor serves members by processing transactions, opening and maintaining deposit accounts, assisting with consumer loan applications, and recommending relevant products and services. The role also helps members understand fraud prevention and account security while building lasting relationships.

What you'll do

• Deliver customer service to members
• process transactions accurately and efficiently
• open and maintain deposit accounts
• assist with consumer loan applications
• recommend products and services that support members’ financial goals
• educate members about fraud prevention and account security
• navigate multiple systems and processes while building member relationships.

What we're looking for

Skills & competencies

member advisor ii

downtown branch

jackson mi

true community credit union

starting at $18/hour

full-time

member service

deposit accounts

consumer loans

fraud prevention

financial services

saturday shifts

401(k)

pension

tuition reimbursement

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance, paid time off, paid holidays, 401(k), pension, tuition reimbursement, gym reimbursement, employer-paid life insurance, short- and long-term disability, paid family leave, and FSA.

Why this role

Schedule is approximately 40 hours per week, Monday through Friday with shifts between 8:00 AM and 5:15 PM, plus 2–3 Saturdays per month from 8:45 AM to 1:15 PM. A high school diploma or GED is required.

About the employer

TRUE Community Credit Union is hiring for this role. Industry: Credit Unions. Sector: 52.