Customer Service Representative, State Farm Agent Team

Job overview

The Customer Service Representative, State Farm Agent Team role is onsite and full-time in Foley, AL, with an annual salary of $40,000–$60,000. The position supports Josh Wild’s State Farm insurance agency and its customer experience and growth. The representative responds to customer needs, helps maintain policy information, and follows claims through with customers. By coordinating with agency colleagues and providing attentive service, the role helps strengthen customer relationships and support the agency’s community.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

foley al

josh wild state farm agent

full-time

onsite

$40k–$60k/year

insurance agency

policy information

policy changes

claims processing

customer records

401(k)

health insurance

paid time off

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k), performance-based bonus, health insurance, and paid time off.

Why this role

Previous customer service experience is preferred. The posting notes potential internal growth opportunities for driven, sales-minded candidates.

About the employer

Josh Wild - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.