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Inbound Toll Collections Processing Agent

MCI Careers · Tampa, FL · Customer Service

Compensation

$14 – $15.2 /hr

Employment type

Full-time

Work setting

On-site

Location

Tampa, FL

Schedule

Day shift

Posted

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Job overview

The Inbound Toll Collections Processing Agent is a full-time, onsite position based in Tampa, FL. Compensation is $14.00 - $15.20 per hour, and this role supports the customer service team at MCI Careers. This role exists to handle inbound customer inquiries, resolve disputes, and process payments in a professional manner.

What you'll do

  • Handle inbound calls, resolve customer issues, document claims, and utilize knowledge bases to answer questions.

What we're looking for

Skills & competencies
full-time
day shift
tampa fl
mci careers
$14-$15.20/hr
customer service
collections
inbound
support
entry-level
Work arrangement
  • Weekend coverage required

Benefits & perks

  • Paid training and career development.

Why this role

Entry-level position with paid on-the-job training and career development opportunities.

About the employer

MCI Careers is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.

Additional details

Industry sector
56
Industry
Telemarketing Bureaus and Other Contact Centers
Occupation code
43-4051.00
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