Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in Sykesville, MD, with compensation of $60,000–$100,000 per year. Antwerpen Automotive describes itself as focused on customer satisfaction, technical excellence, and quality repairs. The advisor is the primary customer contact during vehicle maintenance and repair, translating customer concerns into service estimates and coordinating work with technicians. The role keeps customers informed, processes service orders and payments, and supports satisfaction and long-term relationships.

What you'll do

• Greet customers and listen to vehicle concerns
• provide repair and maintenance estimates
• coordinate and prioritize repairs with technicians
• update customers on vehicle status
• process service orders and billing
• handle warranty claims and documentation
• maintain an organized work environment.

What we're looking for

Skills & competencies

automotive service advisor

sykesville md

antwerpen automotive

$60k–$100k

full-time

customer service

repair estimates

technician coordination

service orders

warranty claims

vehicle maintenance

Work arrangement

• Weekend coverage required

Benefits & perks

• Health and dental insurance
• paid time off and holidays
• professional growth and development opportunities.

Why this role

Automotive service experience is preferred; computer proficiency with scheduling and invoicing software is requested.

About the employer

Antwerpen Automotive is hiring for this role. Industry: General Automotive Repair. Sector: 81.