After-Sales Service Specialist

Job overview

The After-Sales Service Specialist role is onsite in Charlotte, NC; compensation is not specified. The position supports a client’s sales team with customer requests and post-sale service.

What you'll do

• Coordinate responses to assigned customer requests
• support customer satisfaction
• follow inventory-control and RMA procedures
• expedite orders, purchase orders, and sales orders
• communicate order changes to sales
• update sales orders with customer information changes
• perform other assigned sales and expediting duties.

What we're looking for

Skills & competencies

after-sales service

customer support

sales support

order expediting

inventory control

rma

microsoft office

charlotte nc

elevate human capital

administrative experience

Work arrangement

• Weekend coverage required

About the employer

Elevate Human Capital is hiring for this role. Industry: Human Resources Consulting Services. Sector: 54.