Exhibitor Support Specialist

Job overview

The Exhibitor Support Specialist role is remote; compensation is $20.00 per hour. The role supports Freeman’s Customer Experience team and exhibitor customers.

What you'll do

• Handle inbound phone, email, chat, and text inquiries
• support product, billing, online, technical, and event-related needs
• research and resolve complex issues and complaints
• enter orders and exhibitor information
• research invoices and show information
• recommend solutions
• and track inquiries and resolutions.

What we're looking for

Skills & competencies

customer support

exhibitor support

contact center

inbound calls

billing questions

technical support

event services

remote

freeman

$20.00/hour

monday–friday availability

travel up to 25%

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance, tuition reimbursement, paid parental leave, life, accident and disability coverage, retirement with company match, and paid time off.

Why this role

Requires a hardwired internet connection and private work area; schedule availability is Monday–Friday between 7 a.m. and 7 p.m. Central Time, with travel up to 25%.

About the employer

FREEMAN is hiring for this role. Industry: Convention and Trade Show Organizers. Sector: 56.