Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative role is onsite in Horsham, PA, with a salary range of $40,000–$45,000 per year. Ashlee Biondo’s State Farm agency describes a small team serving its local community and supporting clients. The representative handles customer inquiries and policy updates, processes claims, and maintains interaction records. The role contributes to agency growth by delivering attentive service, coordinating with team members, and anticipating community members’ needs.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• and maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

horsham pa

insurance agency

customer inquiries

policy information

policy changes

claims processing

customer follow-up

$40,000–$45,000/year

paid time off

retirement plan

flexible schedule

performance bonus

Work arrangement

• Weekend coverage required

Benefits & perks

• Retirement plan, advancement opportunity, paid time off, training and development, performance-based bonus, competitive salary, and flexible schedule.

About the employer

Ashlee Biondo - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.