IT Field Support Technician

Job overview

The IT Field Support Technician role is onsite in Reno, NV, serving client locations in the territory. Pay is $500–$1,000 per week in the structured listing; the description states $40 per call plus $5 per diem, with calls starting at $35 and increasing based on distance. Gr8ttek’s Infrastructure Delivery team provides hardware-focused field services for client products. The technician completes assigned break-fix calls, repairs and services computer equipment, and handles related records and inventory. The work helps clients restore hardware functionality through timely onsite support and clear communication.

What you'll do

• Provide customer break-fix support for designated equipment
• accept and complete assigned service calls
• communicate clearly
• complete administrative tasks for each call
• control and return assets and inventory
• drive to client locations
• perform basic and moderately complex troubleshooting and repairs.

What we're looking for

Skills & competencies

it field support technician

reno nv

gr8ttek

hardware repair

break-fix support

computer equipment

client service calls

dell certification training

lenovo certification training

$500–$1,000 per week listed

$40 per call

$5 per diem

field support

Work arrangement

• Weekend coverage required

Benefits & perks

• Dell and Lenovo certification training
• $40 per call plus $5 per diem as described.

Why this role

Requires technical school certification or equivalent and typically 1–2 years of relevant experience, a valid driver’s license, reliable transportation, and a basic repair tool kit. Dell and Lenovo certification training is provided. The description states per-call compensation, while the structured listing gives a weekly range.

About the employer

Gr8ttek, LLC is hiring for this role. Industry: Computer Facilities Management Services. Sector: 54.