Customer Service Representative, Front Desk

Job overview

The Customer Service Representative, Front Desk role is onsite in Zeeland, MI, with a Monday–Friday schedule from 7:30 a.m. to 4:00 p.m. Pay is $22–$26 per hour. WorkSolved Staffing is recruiting for a customer service position supporting a team in the wood products industry. The representative serves as a primary customer contact, handling calls, product and pricing questions, order entry, and account updates. Coordination with internal departments and accurate QuickBooks processing help ensure orders are handled and fulfilled efficiently.

What you'll do

• Answer incoming customer calls
• provide product information and pricing
• take and process orders in QuickBooks
• maintain customer records and account information
• coordinate with internal departments on order fulfillment
• resolve customer inquiries and issues
• provide general administrative support.

What we're looking for

Skills & competencies

customer service representative

front desk

zeeland mi

worksolved staffing

monday–friday

7:30 a.m.–4:00 p.m.

$22–$26/hour

quickbooks

order processing

customer calls

wood products industry

Work arrangement

• Weekend coverage required

Why this role

QuickBooks experience is strongly preferred; previous customer service experience is required.

About the employer

WorkSolved Staffing is hiring for this role. Industry: Employment Placement Agencies. Sector: 56.