Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member works onsite in Mobile, AL, for $40,000–$50,000 per year. The role supports Allison Horner’s State Farm agency by helping community members with insurance inquiries and service needs. The representative strengthens customer experience and agency growth by answering policy questions, assisting with policy updates, processing claims, and maintaining accurate interaction records while coordinating with agency colleagues.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

mobile al

state farm agent team

full-time

insurance customer service

policy information

policy changes

claims processing

customer follow-up

recordkeeping

$40k–$50k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Travel bonus, community events, team outings, 401(k), performance bonus, flexible schedule, health insurance, advancement opportunities, paid time off, and training and development.

Why this role

The posting prefers previous customer service experience and describes internal growth opportunities for driven, sales-minded candidates.

About the employer

Allison Horner - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.