Receptionist, State Farm Agent Team Member

Job overview

The Receptionist, State Farm Agent Team Member position is onsite in Madison, IN, with compensation of $40,000–$75,000 per year. The role supports Trenton Ricketts’s State Farm agency and its customer service and growth. The receptionist helps customers navigate insurance questions and service needs, maintains relationships, and coordinates with agency colleagues. By providing timely, accurate assistance and explaining insurance options through a needs-based review, the role supports customer satisfaction and agency development.

What you'll do

• Establish and follow up on customer relationships
• respond to inquiries about insurance availability, eligibility, coverage, policy changes, transfers, claims, and billing
• educate customers about insurance options using a needs-based review
• coordinate with agency team members.

What we're looking for

Skills & competencies

receptionist

insurance agency

customer service

madison in

trenton ricketts state farm

policy support

claims inquiries

billing clarification

needs-based reviews

full-time

paid time off

parental leave

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance bonus, competitive salary, advancement opportunity, paid time off, parental leave, signing bonus, training and development, and hourly pay plus commission or bonus are mentioned.

Why this role

The posting lists paid time off, parental leave, training and development, advancement opportunities, and a signing bonus.

About the employer

Trenton Ricketts - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.