Reservationist — Part-Time

Job overview

The Reservationist works onsite in Tower, MN, in the Resort Front Desk department. Pay is $14.17–$17.72 per hour. Fortune Bay Resort Casino’s guest-service standards guide reservation and guest-information work. The reservationist handles room bookings and guest inquiries, maintaining accurate reservation and payment records. Friendly, efficient service and appropriate rate quoting support room revenue and a positive guest experience.

What you'll do

• Answer guest inquiries about hotel services and facilities
• book reservations and quote available rates
• maintain guest profiles and reports
• provide directions
• answer incoming and in-house calls
• update reservation information
• record bookings, cancellations, and payments
• verify guest information and payment options
• assign rooms and send confirmations.

What we're looking for

Skills & competencies

reservationist

part-time

tower mn

fortune bay resort casino

resort front desk

room reservations

guest service

reservation records

gaming license required

overnight shifts may be required

$14.17–$17.72/hr

weekends and holidays

Work arrangement

• Weekend coverage required

Why this role

A gaming license is required as applicable; the role may require overnight shifts, weekends, holidays, and other shifts based on business needs; Native hiring preference applies as described in the posting.

About the employer

Fortune Bay Resort Casino is hiring for this role. Industry: Casino Hotels. Sector: 72.