Tax Support Associate – Retail

Job overview

The Tax Support Associate – Retail role is an onsite position based in Mckinney, TX. Compensation is not specified in the listing, and this role supports the TurboTax retail and flagship locations in their mission of powering prosperity around the world. This role exists to provide in-person tax preparation, advice, and software support to TurboTax customers. The professional acts as a community ambassador, building long-term client relationships and driving local engagement through tax expertise and personalized service.

What you'll do

• Represent TurboTax locally as a community ambassador.
• Provide hands-on tax advice and full-service tax return preparation for simple to complex situations.
• Facilitate discovery sessions to minimize tax liabilities and maximize refunds.
• Deliver exceptional customer service in-person and via video tools.
• Build and nurture long-term client relationships.

What we're looking for

Skills & competencies

part-time

day shift

mckinney tx

intuit

tax support associate

retail

tax preparation

customer service

onsite

no degree required

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with matching, paid sick time, Employee Stock Purchase Plan, E&O Insurance, product discounts.

Why this role

Year-round opportunity, community-focused, retail environment, marketing support provided.

About the employer

Intuit is hiring for this role. Industry: Tax Preparation Services. Sector: 54.