Room Service Order Taker/Dispatcher

Job overview

The Room Service Order Taker/Dispatcher role is onsite in Arlington, TX; compensation is not specified. The position supports in-room dining at Loews Arlington Hotel, a resort and meetings property with multiple dining venues and extensive event space. The role takes and records guest orders and coordinates with kitchen, bar, and room service teams to support accurate, timely delivery. Clear communication and careful handling of requests help create a smooth guest dining experience.

What you'll do

• Answer incoming calls courteously
• enter food and beverage orders in the POS system and confirm details
• guide guests through menus, suggest enhancements, and highlight specials
• coordinate with kitchen, bar, and room service attendants
• handle special requests and dietary needs
• maintain order and call logs
• assist with inventory tracking
• address guest concerns or escalate them
• attend required training and meetings.

What we're looking for

Skills & competencies

room service order taker/dispatcher

arlington tx

loews arlington hotel

room service

in-room dining

guest service

order taking

pos system

food and beverage

kitchen coordination

weekend availability

holiday availability

compensation not specified

Work arrangement

• Weekend coverage required

Benefits & perks

• Health and wellness benefits
• 401(k) with company match
• paid sick days, vacation, holidays, and bereavement
• tuition reimbursement
• training and development
• hotel rates and discounts
• complimentary parking and meals while working.

Why this role

The schedule may vary with business needs and must include weekends and holidays. The role coordinates guest orders with kitchen, bar, and room service teams.

About the employer

Loews Arlington Hotel is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.