Member Services Representative
Compensation
$16.5 – $18 /hr
Employment type
Full-time
Work setting
On-site
Location
Napa, CA
Schedule
Day shift
Posted
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Job overview
The Member Services Representative role is onsite in Napa, CA, with compensation of $16.50–$18 per hour. The position supports Planet Fitness members, prospective members, and guests by providing customer service at the club’s front desk. The representative helps create a positive member experience by greeting visitors, handling check-ins and sign-ups, answering questions, updating accounts, and helping keep the club neat and clean.
What you'll do
- Greet members, prospective members, and guests
- answer phones
- check members into the system
- sign up new members
- give tours to prospective members
- facilitate account updates
- respond to questions and concerns and escalate as needed
- assist with club cleanliness.
What we're looking for
- Skills & competencies
- member services representativenapa caonsitefull-time$16.50–$18/hourcustomer servicefront deskmember check-innew member sign-upfitness clubplanet fitness
- Work arrangement
- Weekend coverage required
Why this role
Customer service background is preferred; high school diploma or GED is required; must be at least 18 years old.
About the employer
Planet Fitness - Redding is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.
Additional details
- Industry sector
- 71
- Industry
- Fitness and Recreational Sports Centers
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: f813794b-afef-4690-a493-347fdac7d9e2