Reservation Manager

Job overview

The Reservation Manager is an onsite role based in Honolulu, HI, supporting the luxury resort operations team. Compensation is not specified beyond the base salary mentioned in the listing, and the role is focused on delivering an extraordinary guest experience. This role exists to lead a team of 14 reservations professionals, overseeing daily operations, revenue management, and inventory control. The manager ensures personalized guest interactions and collaborates with resort leadership to optimize occupancy and revenue strategies.

What you'll do

• Lead, coach, and develop a team of 14 reservations professionals.
• Manage daily department operations including scheduling, workflow, and service standards.
• Partner with the Director of Revenue on forecasting, budgeting, and yield strategies.
• Maintain accurate reservations, rates, and inventory in the Property Management System (PMS).

What we're looking for

Skills & competencies

full-time

day shift

honolulu hi

luxury resort

reservations

revenue management

hospitality

management

team leadership

pms

onsite

Work arrangement

• Weekend coverage required

Benefits & perks

• $90,000 Base Salary, Full Benefits, Relocation Assistance

About the employer

Goodwin Recruiting is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.